Fleet

Live

3 agents in production · Last updated 21 Apr 2026

Org CSR Average
86%
↓8 pts this cycle · 1 agent degraded
Agents Monitored
3
2 healthy · 1 alert
Open Alerts
1
Requires attention
Fixes Ready
2
Optimizer recommendations
Silent Drift Detected — Complex Billing Queries failing since tool call API response format change
Investigate
Support Agentv2.3 Degraded

Customer-facing support agent handling billing, shipping, and account queries.

48
7-day CSR
71%
-25 pts vs 7d ago
3.2×
Escalations
67%
Coherence
1.4s
Latency
Alert active — investigation neededView Agent
Onboarding Botv1.8 Healthy

Guides new users through product setup, account creation, and first-value milestones.

97
7-day CSR
96%
+2 pts vs 7d ago
0.4×
Escalations
94%
Coherence
0.9s
Latency
Last updated 20 Apr 2026, 14:30 UTCView Agent
RAG Pipelinev1.4 Healthy

Internal knowledge retrieval agent powering search and contextual Q&A.

91
7-day CSR
91%
+0 pts vs 7d ago
0.7×
Escalations
89%
Coherence
2.1s
Latency
Last updated 19 Apr 2026, 11:00 UTCView Agent

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